Refund Policy

Last updated 3 September 2026

30-day money-back guarantee

If you are not happy with Ledgerlift for any reason, email arorarijak06@gmail.com within 30 days of your payment and we will refund it in full. You do not need to justify the request, and it applies whether you processed one document or all of them.

How to request a refund

Email arorarijak06@gmail.com from the address on your account and say you would like a refund. We will confirm and process it. Refunds are issued to the original payment method.

Timing

We aim to action refund requests within 2 business days of receiving them. Once processed, the money typically takes a few business days to appear, depending on your bank or card issuer.

Cancelling

You can cancel a subscription at any time. Cancelling stops future charges; your plan stays active until the end of the period you have already paid for. Cancelling on its own does not trigger a refund - email us if you want one.

If extraction does not work for your documents

Extraction quality varies with document layout and scan quality, and we do not pretend otherwise. If it does not work well enough on your documents, that is a legitimate reason to ask for your money back within the 30-day window, and we would rather refund you than keep payment for something that is not doing the job.

Free tier

The free tier costs nothing, so there is nothing to refund. You can stop using it at any time and ask us to delete your account and data.

Questions

Anything unclear here, ask: arorarijak06@gmail.com.